Looking ahead to 2014
December 31, 2013
Recently, I attended a seminar given by business guru and author Mr. John Spence on “Achieving Business Excellence”. Over the four hours he highlighted the most common words used in describing successful businesses: Talent, Culture, Passion, Customer Focus, Communication, Vision, Value, Partnerships, and Leaders. We also did assessments on our businesses and rated our company’s strengths and weaknesses. It was an enlightening experience for me for a number of reasons and it is also why I am so excited about the beginning of 2014.
As the seminar unfolded, a pattern emerged from the assessments that clearly allowed me to see that The Brennan Group has a great foundation. We have a great team of talented individuals who are passionate about saving our client’s money and we have a lot of fun doing it. Our culture is so positive and inviting that we are attracting more talent, more partnerships and more business. The assessments also helped me see areas where we can improve our processes and systems to provide even better customer-focused service.
So as we begin our 15th year of The Brennan Group, I am really excited because we have a clear focus on what we want to accomplish to move closer to business excellence. In addition, The Brennan Group has a great team and I am in awe at the power of a great team with a clear focus and how they can accomplish great things. As we welcome in 2014, I am excited about the possibilities and how we can have the best year yet! Happy New Year to you and all the best in 2014!